My shipment status hasn't changed for a while. Is this normal?

Modified on Thu, 02 Nov 2023 at 07:53 PM

Yes, occasional delays in tracking updates can occur due to factors such as customs clearance, carrier processing, or data synchronization. Generally, it takes about 1-2 days for the status to be updated. Rest assured, our team is actively monitoring your shipment's progress.

Here are what the statuses mean and what you can expect:

What should I do if my shipment is held up in customs?

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