How can I track the status of my shipment?

Modified on Tue, 24 Oct 2023 at 11:08 PM

You can track your shipment by entering the tracking number provided to you during the order process on our website's tracking page: The system will provide real-time updates on your shipment's location and status. 

You can find out more about what your parcel's status actually means here. Generally, it takes about 1-2 days for the status to be updated. 

For delivered parcels, you would also be able to retrieve the parcel's ePOD via your account in Merchant Portal. Find out how here. 

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