Can I request a refund for overpayment or billing errors?

Modified on Thu, 02 Nov 2023 at 08:37 PM

Sometimes, billing errors could have stemmed from inaccurate dimweight reconciliation, duplicate parcels, or other factors. If you believe you've been overcharged or there's a billing error, please contact our Merchant Support team with the relevant details. Our team will review your case and initiate a refund if necessary. 

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article