What's the typical processing time for an order before it's shipped?

Modified on Thu, 02 Nov 2023 at 07:59 PM

You can find an estimated processing timeframe during checkout and in your order confirmation email. Once the order is shipped, you'll receive a tracking number to monitor its progress. You can track your shipment by entering the tracking number provided to you during the order process on our website's tracking page: https://tracker.janio.asia/. 

The system will provide real-time updates on your shipment's location and status. You can find out more about what your parcel's status actually means here

Generally, it takes about 1-2 days for the status to be updated. For delivered parcels, you would also be able to retrieve the parcel's ePOD via your account in Merchant Portal 

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