After submitting a shipping order

Modified on Mon, 20 Mar 2023 at 02:48 PM

Once you have successfully submitted a shipping order:

  1. Go to Manage orders  
  2. Select the relevant order(s) and click Print  
  3. Print the 2 required labels (barcode label and commercial invoice). If you don’t have a sticker printer, you may simply print the labels on A4 paper.  

    If you don’t see anything after clicking Print, please ensure that pop-up/ad-blocker has been disabled for label.janio.asia and merchant.janio.asia. 
  4. Affix the 2 labels onto the parcel  
  5. For pickups, wait for pickup. For drop-offs, please send the parcel(s) to the drop-off location

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